Our customer stories
We asked some of our customers to share how Vanquis has supported them in building confidence with their finances.
Many of our customers have been turned down for credit elsewhere and struggle to get accepted for a credit card or loan. People choose Vanquis for all sorts of reasons, so we asked a few of our loyal customers to talk about why they trust us to help improve their financial situation.
Eric’s story
Eric is a Resettlement Case Worker and he lives in South London with his family. He has also worked as a musician and is currently doing some vocal work for an upcoming dance track.
As a Resettlement Case Worker, he supports homeless people, ex-offenders and those in recovery. He helps them find housing and makes sure they have the support they need.
We asked him why he originally got a Vanquis Credit Card and what he likes about it:
“I first got a Vanquis card around 4 years ago because I needed a credit history. I saw it as Vanquis taking a chance on me because I haven’t got much experience using credit. I was really careful, particularly in the beginning, and basically having the card has got me in the habit of making a small purchase and paying it back on a set date. I try to pay off the whole balance – but if I don’t, I make a note so that everything is paid off in due time.”
Graeme’s story
Graeme lives near Regents Park in central London with his partner. He runs his own company in the insurance industry, which he’s done since leaving the army. Sadly, he had to declare bankruptcy following the liquidation of his businesses. And as a result, his credit score was affected.
Graeme began looking for credit to help him rebuild his life.
We talked to Graeme about his finances and why he chose a Vanquis Credit Card to try and improve his situation:
“I was able to start my own business again but with the credit rating I had, getting any sort of credit card just felt impossible. A few months later, I was checking my credit score regularly and Vanquis came up as an option that might offer me a credit card. I applied to them and to my surprise, I was offered one. I’ve used it ever since. The card is contactless, which is helpful, and I got it at a time when no one else would help me.”
How a Vanquis card has improved his credit score:
“In the 3 years I’ve had the card, my rating has improved massively. And they’ve increased my credit limit as I’ve used it too. I like the Vanquis app because it’s simple, dead easy to use and I’m not a massive technological wizard. It’s always got your balance right in front of you, what your next bill is and what you’ve spent, so I’m ever so happy with it. For me, it’s just so easy. I would absolutely recommend Vanquis to anyone. They helped me out when no one else would and I’m more confident financially because of this.”
See what our other customers say about us
Everything we do at Vanquis revolves around our customers, so taking the time to listen to their opinions is really important to us.
Take a moment to read our customer reviews on Trustpilot and see what our customers say about our products and services.