Credit cards

• Simple non-standard Vanquis credit cards with no prime offer, no teaser rates, no reward programmes and no cashback offers.
• Close customer contact from the outset, with a welcome call and multiple forms of immediate communication in the event of any issues arising.
• Adopt a responsible and prudent ‘low and grow’ approach to extending small amounts of credit starting from £250, up to a maximum of £4,000. ​​​​​

• Specialisation and focus on non-standard Vanquis credit cards. 
• Full deposit-taking PRA and FCA regulated bank.
• VISA card issuer status.
• Industry standard outsourced credit card systems.
• Over 10 years of direct experience in the UK non-standard credit card market since foundation.
• Management team with depth of experience in non-standard credit cards.
• World-class collections capabilities.

• Financial inclusion and rebuilding of credit history for 1.7 million credit card customers.
• Improving credit scores whilst providing access to small credit lines over an average of four years with Vanquis.
• High levels of customer satisfaction.
• Stable risk-adjusted margins through the cycle.
• Strong growth from foundation in 2003 to 1.7 million customers as competitors struggled with appropriate models and access to funding.
• Good, safe returns for depositors.

Our customers value a Vanquis credit card for a variety of reasons:

• It provides them with access to credit for the first time if they have a ‘thin’ credit history and no previous experience of taking out credit;
• They are seeking to rebuild their credit history after problems in the past;
• They value the inherent utility of a credit card, particularly accessing discounts and lower prices on the internet;
• Our customers often lack trust in high street banking, having been declined or experienced financial difficulty in the past with high street banks; and
• They value our high personal contact model. ​​​

While Vanquis credit cards are a relatively new venture, we are comfortable in this market because of Vanquis Banking Group's long history of success in the non-standard credit industry as well as the experience and skills of the Vanquis staff, many of whom have a background in serving non-standard customers.