The Group’s credit card business, Vanquis, has been operating since 2003 and has been the largest part of the Group, on a receivables basis, since 2013. It is a leading specialist lender in the large and established credit card market and has a strong capital and liquidity position. It offers a range of credit
card products as well as personal loans.

Meet Ollie

I mainly spend on my card because it is just so convenient. I’ve got peace of mind, security on my purchases and it’s so easy to use.

Our Customers:


earn an average of £30k, with a core spread of £20-£50k


are mostly between 46 and 65 years old


work full time, part-time or are self employed

Our Managing Director of Cards

The cards business has several key competitive advantages, which really attracted me to the role, including its strong capabilities across underwriting and collections, its robust capital and liquidity positions, and its fundamental understanding of its customers.”

Fiona Anderson, Managing Director of Cards

  • Simple non-standard Vanquis credit cards with no prime offer, no teaser rates, no reward programmes and no cashback offers.
  • Close customer contact from the outset, with a welcome call and multiple forms of immediate communication in the event of any issues arising.
  • Adopt a responsible and prudent ‘low and grow’ approach to extending small amounts of credit starting from £250, up to a maximum of £4,000. ​​​​​
  • Specialisation and focus on non-standard Vanquis credit cards. 
  • Full deposit-taking PRA and FCA regulated bank.
  • VISA card issuer status.
  • Industry standard outsourced credit card systems.
  • Over 10 years of direct experience in the UK non-standard credit card market since foundation.
  • Management team with depth of experience in non-standard credit cards.
  • World-class collections capabilities.
  • Financial inclusion and rebuilding of credit history for 1.7 million credit card customers.
  • Improving credit scores whilst providing access to small credit lines over an average of four years with Vanquis.
  • High levels of customer satisfaction.
  • Stable risk-adjusted margins through the cycle.
  • Strong growth from foundation in 2003 to 1.7 million customers as competitors struggled with appropriate models and access to funding.
  • Good, safe returns for depositors.

PNG - full cat.pngOur customers value a Vanquis credit card for a variety of reasons:

  • It provides them with access to credit for the first time if they have a ‘thin’ credit history and no previous experience of taking out credit;
  • They are seeking to rebuild their credit history after problems in the past;
  • They value the inherent utility of a credit card, particularly accessing discounts and lower prices on the internet;
  • Our customers often lack trust in high street banking, having been declined or experienced financial difficulty in the past with high street banks; and
  • They value our high personal contact model. ​​​

While Vanquis credit cards are a relatively new venture, we are comfortable in this market because of Vanquis Banking Group's long history of success in the non-standard credit industry as well as the experience and skills of the Vanquis staff, many of whom have a background in serving non-standard customers.

Visit the Vanquis Credit Cards website. 

Customer Comments