2021 was a strategically important year for PFG as we successfully transitioned the Group to becoming a leading specialist bank focused on underserved markets. The Board and Executive Management team delivered a number of significant strategic initiatives during 2021, including closing our Consumer Credit Division, establishing a personal loans business and, shortly after the period end, making some important changes to the Group’s governance structure.

The Board and I look forward to 2022 with confidence. We will continue to establish PFG as a leading specialist bank built on a platform of credit cards, vehicle finance and personal loans, all of which is underpinned by a strong and diversified balance sheet, aligned governance and harmonised risk management. I am delighted to report that we have been able to reinstate the dividend to our shareholders for FY’21.

A quick glance at our business in numbers: 


Customer numbers

(2020: 1.8m)


Amounts receivable
from customers1
(2020: £1.7bn)


Regulatory capital

(2020: £674.8m)




(2020: £0.9bn)


Adjusted profit before tax –
continuing operations
(2020: £27.8m)​​​​​​​


Operational carbon
footprint offset
(2020: 100%)

1 Continuing operations.
2 Not including Scope 3 emissions associated with purchased goods and services.

Patrick Snowball - Chairman

2021 was the year in which we repointed and restructured PFG. In 2022 we will progress with our plan to make PFG a leading specialist bank focused on underserved markets in the UK.

Malcolm Le May - CEO

PFG remains committed to delivering long-term, sustainable and attractive returns to its shareholders as we target the growing mid-cost segment of the market.

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Date 31/03/2023
Title Preliminary results for the year ended 31 December 2022
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