Vanquis Banking Group plc (the “Group”) is pleased to announce the appointment of Jill Armstrong as Chief Customer Officer, subject to regulatory approval. Jill will join the Group’s Executive Committee, which has already been strengthened by the recent appointments of new Chief Technology Officer, Chief Financial Officer, Chief of Staff and Head of Investor Relations.

Jill brings extensive experience in finance and commercial roles. She has held a variety of positions dedicated to supporting customers, and joins the Group from the Bank of Ireland UK, where she has worked for the past 8 years, including most recently as the Director of Savings & Lending. Jill is a qualified accountant, was previously at GE Group, from 2000 to 2015, holding the position of Head of Products from 2013 to 2015.


Ian McLaughlin, Chief Executive Officer, commented:

“I am delighted to welcome Jill to Vanquis Bank. Jill’s deep experience in commercial leadership and her passion for customer-led design will be a great asset to us as we further develop our customer proposition. Jill will help us to ensure that we are offering our customers the most comprehensive and personalised range of products and services in the market.”


Jill Armstrong commented: 

“I am excited to be joining Vanquis Banking Group as Chief Customer Officer. I look forward to working alongside Ian and the rest of the senior leadership team as we deliver the best customer proposition in our market and deliver on our social purpose of providing access to financial services to customers who find it difficult to access traditional banks.”







Analysts and shareholders:





Miriam McKay, Interim Head of Investor Relations




07577 390666













Richard King, Vanquis Banking Group





07919 866876


Nick Cosgrove/Simone Selzer, Brunswick




0207 4045959