Today, we published our 2020 Corporate Responsibility (CR) Report, which provides our stakeholders with a balanced account of how PFG’s purpose and strategic drivers are aligned to the Group’s responsible business strategy, as well as further details of the progress that has been made during 2020 in delivering against this strategy.


As we navigated the challenges of 2020 we focused on meeting our customers’ needs and expectations, keeping our colleagues safe, supporting the communities we serve and stepping up our plans to respond to climate change.

“I have been immensely proud of how PFG responded to the challenges that our customer, colleagues, communities and other stakeholders have faced as a result of the Covid-19 pandemic throughout 2020. And while we did this, we have continued the work that will enable us to contribute to the building of a sustainable future by setting challenging, long-term objectives which relate to the UN Sustainable Development Goals that relate to No Poverty, Quality Education, Gender Equality, Decent Work and Economic Growth, and Reduced Inequalities, as well as set out our ambition to achieve net-zero carbon dioxide emissions and meet the recommendations of the Taskforce on Climate-related Financial Disclosures”

Rob Lawson, Head of Sustainability, Provident Financial plc


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Corporate Responsibility

Rob Lawson, Provident Financial plc: 07739 593 447,  



Richard King, Provident Financial plc: 07919 866876

Nick Cosgrove/Simone Selzer, Brunswick: 0207 4045959,