We’re pleased to announce that our Vanquis Loans Team has won the title of “Best Loan Provider” at this year’s Consumer Credit Awards by Smart Money People.

The Consumer Credit Awards winners are chosen by customers’ ratings and reviews, instead of a judging panel. This gives customers the opportunity to share their true experiences with their providers and rate them accordingly. This then feeds through to the final ratings.

"I'm absolutely delighted that we've been named Best Loan Provider. It's testament to the passion of everyone in the Loans team and across the business that support us. A special mention to our Operations colleagues who our customers talk to in delivering such a great customer service rating and NPS score. I'm very proud of everyone."

Hamish Paton, Managing Director, Loans.

With an overall rating of 4.95* out of 5* out of 1,245 reviews and an incredible NPS score of 95.26; this is a true testament to our colleague’s hard work and dedication in supporting our customers and providing them with the best possible service.


Congratulations to our Loan team who have clearly made their mark in the market